Wow… Just wow! So because her kid dropped a sweet you just take it for granted that the kid was eating messy food and disturbing customers.

Instead of politely apologising and ensuring that your staff are informed of correct manners towards customers, you take their side against a customer and turn around the blame.

That a store clerk could behave as yours did is one thing. I can live with that. But that you, seemingly some kind of management, take such an attitude is appalling.

At least we know where your staff get it from. It’s a real miracle you stay in business.

Cuckolded his own brother, you say? I fail to understand.

With reference to your blog I would like to make some points clear.

May I inform you that we have thousands of regular satisfied customers, visiting our outlets on weekly basis, obviously satisfied with our products and customer service.
Most of them follow our basic rules such as not eating messy food within our outlets and not let their kids run around the shop and disturbing other customers.
My staff are highly trained to give the best possible service in a retail outlet environment.

Thank you for your custom.

Julian Micallef
Nuvole

Fejn qed taraha l-hdura fi kliemi, Chris? Ghalija ma hemmx prim ministru u kennies fejn tidhol l-edukazzjoni u s-sahha. U jekk haddiehor jiehu vantagg bhalu, hazin ukoll.

If you are lucky some of you may reach this ripe old age. Then who knows how you would be treated!

[Daphne – My antecedents reached that same ripe old age fully compos mentis, Mr Laferla. So if I am fortunate enough to reach that same age, the likelihood is that I will not be dribbling, wearing a nappy, or fouling myself in the street while yelling rubbish at strangers. Some see Mintoff’s fate as poetic justice. Old age deservers no special treatment. Those who are miserable buggers when young remain miserable buggers in old age and don’t deserve respect any more than they did when young. You might wish to know that possibly Mintoff’s last autonomous act before descending into full-on dementia was to set the police onto me, in the grand tradition of Consuelo Herrera, Robert Musumeci, Godfrey Grima and Anglu Farrugia, for daring to suggest in print that he should not have got half a million liri in compensation for pain and suffering caused by the building of a power station near his SECOND home in Delimara – which was around seven times was the real estate itself was worth, and still he got to keep the real estate as well as the money. Mintoff did not ‘treat me with the contempt I deserve’. On the contrary – in that incredibly perverse way of his, he considered me a worthy opponent, a dubious honour indeed.]

charlie, tinsultax ix xjaten!