Perhaps you were never told not to assume things – so here I go: Don’t assume things. My comment was directly related to what you said on this page, whilst yours is baseless.

I know that Arriva is horrible for some people, because I use the bus, every single week day, and every single week day I hear people – both on the stages and in the buses themselves – complain and moan about how long they had to wait(plus seeing a lot of pissed off people as I’m on a fully loaded bus passing by stages full of people). I highly doubt that everyone is in on a national prank – so I am inclined to believe them; Especially, since this new service has affected me personally as well; I am now taking twice as long(minimum!) to arrive to work in the morning.

The same old story repeated again and again [rights reserved by ONE NEWS].

My dear Luke, maybe next time it rains you will be more lucky with the wind blowing from the opposite direction, keeping the water away from the shelter gaps.

You said it yourself though, parents raised these kids, not the government.

And thank God for that.

Clothes shops that accept Smart Cards are in bad taste anyway. Besides, students can’t go to school naked.

I generally spend Smart Card money on books, photocopies, notes and stationery, as well as reading books or art supplies – things I wouldn’t be able to afford otherwise.

I’m just saying, you can’t generalise.

By the way, the butter IS the cream.

Bejnietna, it just shows you never churned butter.

It’s a delicate and serious process that requires attention and a lot of effort. If I really wanted to shoot myself in the foot, I would’ve said “spews” or some other equally disgusting word.

It’s important to be able to pick up on subtleties, you know.

Oh, I did not realise that the experience of all people with the new bus system revolves around your husband’s experience. Any other such important facts that you’d like to share with us?

[Daphne – That’s rich, coming from somebody who apparently believes the experience of all people with the new bus system revolves around Miss Abela Garrett’s.]

It seems not everyone has realised that the system is designed to make a profit, not ask for subsidies.

That complaints and suggestions are taken seriously to increase the number of clients. Even more so when the contract lasts ten years, and which carries an analysis of performance for its renewal.

It is in Arriva’s interest to make the most of what it can provide. If it means expanding and finetuning routes, reducing the number of buses in depots to a minimum and designing loyalty packages, it surely will.

And yet, here they are, blaming the minister who broke the status quo with the old PTA who expected to be subsidised, with our money, for keeping its monopoly, licence inheritance and the absolute control of anything related to the ‘service.’

It seems they have to blame him for removing something to mumble about.

It’s surely not perfect, but it can improve simply because it has to to survive. Which it will.

“Churns out”

You have just shot yourself in the foot. The whole point of higher education is to produce excellence. If our university is mass-producing graduates, then by definition they are no longer the cream.

We need to rediscover a 1950s social order: equal rights for everyone, the gentrification of labour, and diplomas for the truly deserving.

From Zurrieq to the airport to Mellieha Bay in less than an hour.

And no one from MT is saying that the system does not need further improvement.

One of the principles of TQM is “Continuos Improvement”.