Comments on: Prime Minister’s special envoy to the World Tourism Organisation calls Air Malta customer care to find out what time flight is arriving – then goes wild https://daphnecaruanagalizia.com/2015/04/prime-ministers-special-envoy-to-the-world-tourism-organisation-calls-air-malta-customer-care-to-find-out-what-time-flight-is-arriving-then-goes-wild/ Daphne Caruana Galizia is a journalist working in Malta. Sun, 19 Apr 2015 20:41:00 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: U Le! https://daphnecaruanagalizia.com/2015/04/prime-ministers-special-envoy-to-the-world-tourism-organisation-calls-air-malta-customer-care-to-find-out-what-time-flight-is-arriving-then-goes-wild/#comment-3037343 Sun, 19 Apr 2015 20:41:00 +0000 http://daphnecaruanagalizia.com/?p=61924#comment-3037343 Joey should get his hands on a ‘Complains’ leaflet from Mater Dei Hospital. He can also use it for any ‘suggesttions’ he might have.

]]> By: Caroline https://daphnecaruanagalizia.com/2015/04/prime-ministers-special-envoy-to-the-world-tourism-organisation-calls-air-malta-customer-care-to-find-out-what-time-flight-is-arriving-then-goes-wild/#comment-3037323 Sun, 19 Apr 2015 19:04:00 +0000 http://daphnecaruanagalizia.com/?p=61924#comment-3037323 Isn’t it lovely that the special envoy in relation to tourism is actively working against the national airline, not to mention not going through the appropriate channels to file a complaint.

]]> By: Speakers Corner https://daphnecaruanagalizia.com/2015/04/prime-ministers-special-envoy-to-the-world-tourism-organisation-calls-air-malta-customer-care-to-find-out-what-time-flight-is-arriving-then-goes-wild/#comment-3037304 Sun, 19 Apr 2015 16:44:00 +0000 http://daphnecaruanagalizia.com/?p=61924#comment-3037304 Perhaps the reason why Joe Grima did not call flight information on 52302000 is that he knew that this number is a premium number and therefore costs money.

]]> By: Anna Cassar https://daphnecaruanagalizia.com/2015/04/prime-ministers-special-envoy-to-the-world-tourism-organisation-calls-air-malta-customer-care-to-find-out-what-time-flight-is-arriving-then-goes-wild/#comment-3037287 Sun, 19 Apr 2015 13:46:00 +0000 http://daphnecaruanagalizia.com/?p=61924#comment-3037287 The customer care help line should have connected or asked him to connect with flight information services in the first place, especially if up to date flight details are not available to them.

Having said that, I would not put it past him to have bullied them on the phone.

They do have a recording, don’t they.

I am sure they know what to do with it if they have one, if anything to safeguard the unit’s reputation.

]]>